Frequently asked questions

For many years, the team at Jillaroo Caravan Awnings & Accessories has delivered expert advice alongside our quality products. Our experienced team has extensive knowledge on all things caravans, RVs, motorhomes and more.


Below we have answered some of our most commonly received queries, but you can also give our Brisbane workshop a call and ask anything else.

Awning size is measured from the centre of the right arm to the centre of the left arm, if you need new fabric replacement, please DO NOT take the measurements of the old fabric or roller tube.


Our fabric will be approximately 10 inches (25.4 cm) shorter than stated length (e.g. if awning size 15 feet, finished fabric size should be 14 feet, 2 inches).

Our Jillaroo awnings features include:

  • High-quality PVC fabric
  • Heavy-duty aluminium frames (powder coated white)
  • Adjustable height settings
  • Quick & easy functional set-up/pack-up
  • Fold down support legs for extra stability
  • Large range of sizes & colours

These awnings work on an automatic full cassette system—motorised control with manual override option. It utilises a long-lasting 12V electric motor.

All of your awnings have a 12-month manufacturer warranty as standard. Other accessories may have warranties, but will vary by product, so view our shop page for details.

Each kit includes the aluminium frame arms, the PVC awning material and all parts needed to put it together. For your convenience, it also comes with an instruction booklet and a link to an instructional video.

Simply call our team and we’ll provide as much assistance as we can over the phone. Alternatively, if you are a Brisbane local, you can drop by our Clontarf workshop and we’ll complete the fitting process for you.